Financial Information

At Glenwood Orthopedic Center, we aspire to provide superior customer service to our patients with intelligence and empathy while staying true to the Valley View mission. If you have questions regarding admissions, billing, and financial issues, our team will work directly with you to give you all the necessary information and ensure a positive experience.

If you have a question about your bill or need help understanding the process, we are here to help you navigate this sometimes-confusing process.

Contact Us

Give us a call or send us an email. Our Customer Service Department is open Monday through Friday, from 8:00 a.m. to 5:00 p.m., Mountain Time. Reference our Billing FAQs for answers to common billing questions. General Inquiries: 970.384.6890 Insurance billing, Registration and Pre-Verification: 970.384.6890 Hospital Estimates: 970.945.7655 Physician Billing Office: 970.945.7090 We are here as your partner in care.


Valley View bills all insurance companies on your behalf. Please provide accurate and timely information. The best way to ensure the correct billing is to provide a copy of the front and back of your insurance card in one of the following ways: Fax: 970.384.8023 Mail: Valley View Hospital Customer Service Department 1960 Blake Avenue Glenwood Springs, CO   81601 Email: Your health insurance policy is a contract between you and your insurance company. As a service to you, Valley View will bill your insurance company. However, you are responsible for any charges not covered by your benefit plan. We encourage you to verify your benefits and participate in the billing process so your claims are paid according to your insurance plan. Valley View Hospital bills insurance for emergency room physician charges only.  You will receive bills from the other physicians involved in your care.

Contracted Insurance Companies

  • Aetna
  • Anthem Blue Cross Blue Shield PPO Plan
  • Aspen Ski Company
  • Aspen Valley Hospital
  • CHP+
  • Cofinity Network
  • The Colorado Network
  • Great West Life
  • Humana
  • Medicaid
  • Medicare
  • Pacificare
  • PHCS (Private Health Care Systems)
  • Rocky Mountain Health Plans HMO and PPO Plans
  • United Healthcare
  • Western Healthcare Alliance
  • Worker’s Compensation

Please note: Contracts with insurance companies are subject to change at any time. Please be sure to verify benefits with your insurance company prior to scheduling services.